Not Happy With Numrich!

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   Fella's;
I've just concluded my first experience buying from Numrich, aka gunparts.com.  I ordered a magazine for my Remmie 788 6mm Rem for $27.00.  That's a steal for new construction versus the $100 or so you'll pay for a used original at a gun show.  
However, I also ordered a pair of buttpad replacement screws, minor items.  The one's that came didn't exactly match the pair I'd taken out because they were rusty, but that's no real big deal.  What did piss me off was the fact that they didn't match each other!  That's pretty second rate.
900F

Edited by CB900F

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CB900F Members Profile Send Private Message Find Members Posts Add to Buddy List Administrator Honor, Integrity Joined: 10 June 2003 Location: Eritrea Status: Offline Points: 8857	Post Options Post Reply Quote CB900F Report Post Thanks(0) Quote Reply Topic: Not Happy With Numrich! Posted: 04 January 2007 at 15:15
	Fella's; I've just concluded my first experience buying from Numrich, aka gunparts.com. I ordered a magazine for my Remmie 788 6mm Rem for $27.00. That's a steal for new construction versus the $100 or so you'll pay for a used original at a gun show. However, I also ordered a pair of buttpad replacement screws, minor items. The one's that came didn't exactly match the pair I'd taken out because they were rusty, but that's no real big deal. What did piss me off was the fact that they didn't match each other! That's pretty second rate. 900F Edited by CB900F
	Birth certificate!? He don't need no steenkink birth certificate!!

Guests Members Profile Send Private Message Find Members Posts Add to Buddy List Guest	Post Options Post Reply Quote Guests Thanks(0) Quote Reply Posted: 05 January 2007 at 02:55
	I agree, they should match. But keep in mind that Numrich has millions of TONS of old parts stored in thousands of bins in many old warehouses. Parts pickers are not the highest paid nor the brightest folks. GunParts.com is a great source for gun nuts. But I've dealt with them for 30 years. If you call they will make it right. It also doesn't help that manufactures often used different parts in the same place over the years. So when they but dicontinued parts and parts from bankrupt companies they sort of have to believe what is in the boxes is what was used. Give them another try. 25 years ago I ordered a sear for a cheap H&R revolver from Numrich for a friend. Last fall the same gun came back with the same problem, I looked in my firearms assembly manual and stuck in the page wass the 25 year old receipt. I called GunParts and the same part number got me a new one for about $8. Not bad for a old gun part for a really shitty revolver! BEAR

dfletcher Members Profile Send Private Message Find Members Posts Add to Buddy List .243 Winchester Joined: 13 December 2005 Location: United States Status: Offline Points: 216	Post Options Post Reply Quote dfletcher Report Post Thanks(0) Quote Reply Posted: 05 January 2007 at 08:31
	Give them a call - every company screws up (sorry for the jike) but the mark of the good guys is how they correct it. Numrich has always been good to me - now if I could just get that special sear for my FAL they'd be perfect!

Triggerguard Members Profile Send Private Message Find Members Posts Add to Buddy List .416 Rigby aka The San Antonio Terminator Joined: 13 June 2003 Location: United States Status: Offline Points: 2212	Post Options Post Reply Quote Triggerguard Report Post Thanks(0) Quote Reply Posted: 08 January 2007 at 00:52
	Numrich doesn't have perfect record, but they do ok. As their flyers, catalogs, and website say, they are USED parts. The explainations above are correct, parts picker grabs 2 items from bin number 2806, and one part from bin 2739-1. They don't even look at them, they don't have time. Some parts are new production that never went on a gun, others are from cannabalized guns that are almost worn out. Most are somewhere in between those extremes. Call them, they will take care of it.
	"...A moral compass needs a butt end.Whatever direction France is pointing-towards collaboration with Nazis, accomodation with communists,...we can go the other way with a quiet conscience"-O'Rourke

CB900F Members Profile Send Private Message Find Members Posts Add to Buddy List Administrator Honor, Integrity Joined: 10 June 2003 Location: Eritrea Status: Offline Points: 8857	Post Options Post Reply Quote CB900F Report Post Thanks(0) Quote Reply Posted: 08 January 2007 at 15:31
	Fella's; OK, called 'em today & told them the problem. I'm to return both the buttplate screws & get new ones. The gal that took my complaint was nice & efficient also. Therefore I ordered another item too. I sent a note with the returned screws telling them which style of the two I preferred. We shall see what shows up in a few days. 900F
	Birth certificate!? He don't need no steenkink birth certificate!!

Guests Members Profile Send Private Message Find Members Posts Add to Buddy List Guest	Post Options Post Reply Quote Guests Thanks(0) Quote Reply Posted: 09 January 2007 at 02:29
	If you can take a digital picture and send a hard copy for the parts picker it helps on strange stuff. I once sent the old broken part to them. They got it right (the first time) but I worried they or the USP could losse it and I'd have nothing. Good luck CB BEAR

soggyshooter Members Profile Send Private Message Find Members Posts Add to Buddy List .375 Holland & Holland Magnum Joined: 11 June 2003 Location: Antigua And Barbuda Status: Offline Points: 886	Post Options Post Reply Quote soggyshooter Report Post Thanks(0) Quote Reply Posted: 09 January 2007 at 11:35
	Been dealing with Numrich for years. Every now and then, something gets shipped that ain't quite right. My latest order for a front post for a Henry Survival rifle (AR-7), a 38 Swede 0.5 front post and a magazine for the Henry was just what I ordered. In the past I have run into a few used guns that needed replacement parts and the parts that I received did not match those on the gun. Turns out the wrong parts were on the gun and I was shipped the correct ones.