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varmintcaller
.416 Rigby Joined: 27 June 2006 Location: United States Status: Offline Points: 2088 |
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Posted: 07 September 2012 at 11:42 |
I was inthe process of resizing some 270 Wby cases, when I heard and felt a "plunk". I unscrewed the decapping rod and found that the rod was bent, the decapping pin broken, and when the pin broke it bent over and ripped a hole in the sizer. I got on the phone and called Hornady to see if I could order new parts, and the customer rep asked me what happened and i told him. He said they would ship me the new parts at no cost to me. The parts arrived today and when I opened the package there were TWO of each of the parts. I think thats great customer service! |
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Molon Labe "Come take Them"
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TasunkaWitko
Administrator aka The Gipper Joined: 10 June 2003 Location: Chinook Montana Status: Offline Points: 14749 |
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pretty hard to beat that!
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TasunkaWitko - Chinook, Montana
Helfen, Wehren, Heilen Die Wahrheit wird euch frei machen |
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